When we opened the post this morning we were very surprised to receive a Trip Advisor Certificate of Excellence, this is despite that we are slipping down the rankings. Some people will remember that we were ranked as No 1 on the hotel side of the Trip Advisor site, but when we received the Trip Advisor Traveller's Choice award earlier this year it was realised that we are a guest house and not a hotel, consequently we were moved onto the B&B side of the site. There is a great deal more competition on that side and as the ranking is based on quantity as well as quality of reviews we could not hope to be in the higher rankings as we have fewer letting rooms than some, coupled to only being open for about 9 months of the year and having many regular guests as well as plenty who do not have access to computers. There is also a weighting on Trip Advisor towards the more recent reviews.
Unlike most places we do not solicit reviews from our guests, nor do we offer any inducement to get them to do so, but we are always very grateful when someone takes the time and effort to put a comment on the review site. If you would like to see our reviews click here. Thank you to all of our guests.